Shipping

Shipping Policy – AED Solutions

Last updated: 17/11/2025

AED Solutions ships exclusively within New Zealand.
We do not ship internationally.

Processing & Dispatch Times

• All orders are packed and dispatched within 5 business days.
• Orders are sent from our Christchurch fulfilment location:
  38 Lowe Street, Addington, Christchurch 8011

Delivery Timeframes

Delivery times vary depending on your location within New Zealand, but most customers receive their orders shortly after dispatch.
Once your order has been sent, you will receive a confirmation email with tracking details.

Shipping Costs

• Free shipping on all orders within New Zealand.

Delivery Issues

If delivery cannot be completed, a re-delivery will be arranged. If a parcel is returned to us, we will contact you to organise next steps.

Questions?

Email us at info@aedsolutions.co.nz
Phone: 0800 555 054